Service Overview

Bestar has been deeply engaged in the audio and video field for more than a decade, dedicated to the in-depth integration of cutting-edge technologies such as wireless audio-video transmission, voice dispatching, video AI algorithms,IoT,cloud computing, and big data. Adhering to the principle of using audio and video as the foundation, and the Internet of Things and data analysis as applications, the company provides industry users with one-stop solutions combining both software and hardware. The company upholds the core values of "innovation, pragmatism, service, and sharing", consistently focusing on addressing users' practical problems and enhancing user experience.

Core Advantage
Built on full-stack self-research
With 10+ years in audio-video and AIoT, we've built a fully self-developed tech chain—from codecs and wireless image transmission to AI algorithms and cloud platforms—and hold 100+ core IP rights.
HW/SW collaborative delivery
10+ years in AV & AIoT. Full in-house tech chain—from AV codecs and wireless image transmission to AI algorithms and cloud platforms—plus 100+ core IPs.
Requirement Analysis
With 10+ years in AIoT AV and deep insight into service-industry client needs, Bestar delivers full-chain customized development and deployment.

1.Analyze customer use cases

Deep coverage: daily security inspections, production ops data collection, emergency command & dispatch, multimedia video communication, and full-process incident review.


2.System reliability requirements

Supports multi-level disaster recovery, fault isolation, hardware redundancy, and offline resume—ensuring reliable 24/7 critical operations.


3.Customer network and platform planning needs

Access options include private deployment, hybrid cloud, and public/private network integration—with device concurrency, storage duration, load distribution, and bandwidth planned to business scale.


4.Maintenance and iteration needs

A flexible multi-level service model: routine system inspections & maintenance, plus in-depth customized services—AI model updates and on-demand platform feature upgrades.


5.More customized needs

Deep-stack customization—from hardware design and embedded development to upper-level business applications—tailored to industry environments, data compliance, and specific business pain points.


Project Delivery Management
Bestar covers the full project lifecycle—from requirements and solution design to development, production, logistics, optimization, delivery, and after-sales O&M—ensuring smooth go-live and efficient operation.
Demand Research and Solution Design Services
On-site research · HW/SW selection · Network architecture · Scientific, forward-looking, practical planning
R&D production and factory commissioning
bestar own base: hardware production, system installation, software preloading—strict QC & pre-shipment testing for design-compliant delivery.
Logistics & on-site implementation
Safe supply chain logistics + on-site tech team: installation, network setup, platform integration—seamless HW/SW integration, smooth operation.
System Launch and Performance Optimization
Real-environment tuning: device connectivity · data transmission · AI accuracy · issue elimination & performance boost.
Delivery Acceptance and Training Services
Completion docs · Operation training · Functional tests · Final acceptance support · Smooth handover to operations.
After-sales operations and ongoing service
24/7 remote support · Emergency response · Spare parts replacement · Platform updates · AI upgrades.